# Accidentally unsubscribed to Web3auth

**URL:** <https://builder.metamask.io/t/accidentally-unsubscribed-to-web3auth/976>\
**Category:** Embedded Wallets (Web3Auth)\
**Created:** [August 27, 2025, 3:59pm UTC](https://builder.metamask.io/t/accidentally-unsubscribed-to-web3auth/976 "2025-08-27T15:59:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![subha2k04](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/subha2k04/32/17_2.png) [@subha2k04](https://builder.metamask.io/u/subha2k04)\
**Post date:** [August 27, 2025, 3:59pm UTC](https://builder.metamask.io/t/accidentally-unsubscribed-to-web3auth/976/1 "2025-08-27T15:59:15Z")

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> **🏛 Content from Web3Auth Community**
> 
> This topic was originally posted by **subha2k04** on 8/27/2025.  
> This content has been migrated from our previous community forum to preserve valuable discussions.

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I have accidentally unsubscribe my account from gmail when i was trying to unsubscribe multiple promotional email in bulk.  
I can’t received any code now for login.  
Please help me to get it solved, email is: [myiqoo2k22@gmail.com](mailto:myiqoo2k22@gmail.com)

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**Author:** ![w3abot](https://avatars.discourse-cdn.com/v4/letter/w/4da419/32.png) [@w3abot](https://builder.metamask.io/u/w3abot)\
**Post date:** [August 27, 2025, 4:01pm UTC](https://builder.metamask.io/t/accidentally-unsubscribed-to-web3auth/976/2 "2025-08-27T16:01:11Z")

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Thank you for reaching out, Subhadeep. I understand you’ve accidentally unsubscribed your Gmail account ([myiqoo2k22@gmail.com](mailto:myiqoo2k22@gmail.com)) from Web3Auth and are now unable to receive login codes.

**Summary for Support Team:**

- **Issue** : User accidentally unsubscribed from Web3Auth emails (likely transactional/OTP emails) while bulk-unsubscribing promotional emails. Now unable to receive login codes and access their account.
- **SDK/Platform** : Web3Auth Plug n Play (PnP) – user context mentions React SDK, but this is an account access issue and not SDK-specific.
- **User Email** : [myiqoo2k22@gmail.com](mailto:myiqoo2k22@gmail.com)

**User Request:**  
Help to restore the ability to receive login codes to their Gmail.

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**Next Steps / Suggestions:**

- This is an account/email delivery issue. Please check if the user’s email is on any suppression or unsubscribe list for transactional emails and re-enable transactional (OTP) emails for this address.
- If there are any self-service options or further steps the user should take (such as checking spam, whitelisting Web3Auth sender domains, or resubscribing via a link), please provide those instructions.

**No further technical details are needed from the user at this point.**

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Subhadeep, the support team will look into your request and help restore your access as soon as possible. If you have any additional details (such as if you see a specific error message when trying to log in), please share them here. Thank you for your patience!

> Note: This response was generated by an AI bot and may require further verification. The Web3Auth support team has tracked this issue and will be responding as soon as possible.

> Additionally, we would recommend you to join our biweekly Office Hours to get this resolved even faster. [Web3Auth Developer Office Hours](https://web3auth.io/community/t/web3auth-developer-office-hours/8777)

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**Author:** ![maharshi](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/maharshi/32/1525_2.png) [@maharshi](https://builder.metamask.io/u/maharshi)\
**Post date:** [August 29, 2025, 8:42am UTC](https://builder.metamask.io/t/accidentally-unsubscribed-to-web3auth/976/3 "2025-08-29T08:42:57Z")

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I have asked the engg team to have a look.