# \[Archive\] Blank screen on flutter main net

**URL:** <https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717>\
**Category:** Embedded Wallets (Web3Auth)\
**Created:** [October 24, 2023, 5:34pm UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717 "2023-10-24T17:34:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![johnson](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@johnson](https://builder.metamask.io/u/johnson)\
**Post date:** [October 24, 2023, 5:34pm UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717/1 "2023-10-24T17:34:39Z")

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> **🏛 Archived Content from Web3Auth Community**
> 
> This topic was originally posted by **johnson** on 10/24/2023.  
> This content has been migrated from our previous community forum to preserve valuable discussions.

* * *

Some users get blank screen

- SDK Version: web3auth\_flutter: 2.0.3  

[![IMG_5830](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/2X/1/141f4ff3d57cd055119c630184cc435a957d2f68.jpeg)
IMG\_5830591×1280 12.2 KB
](https://web3auth.io/community/uploads/default/original/2X/d/d4a40da8f455f961306676b74dec6b6cea336d09.jpeg "IMG\_5830")

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**Author:** ![vjgee](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vjgee](https://builder.metamask.io/u/vjgee)\
**Post date:** [October 25, 2023, 5:34am UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717/2 "2023-10-25T05:34:07Z")

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@johnson Welcome Aboard!

Which environment have you setup your project on Sapphire, Cyan, etc.?

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**Author:** ![johnson](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@johnson](https://builder.metamask.io/u/johnson)\
**Post date:** [October 25, 2023, 9:46am UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717/3 "2023-10-25T09:46:22Z")

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Still using the legacy mainnet.

[![Screenshot 2023-10-25 at 10.45.29](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/2X/f/f2e8a45aa04a4d931bfc0f86e4fb8847c1d7dc62.png)
Screenshot 2023-10-25 at 10.45.291260×1408 139 KB
](https://web3auth.io/community/uploads/default/original/2X/8/8c0421818f211a2800132d05470bbcb7f27101b5.png "Screenshot 2023-10-25 at 10.45.29")

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**Author:** ![shahbaz](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/shahbaz/32/1527_2.png) [@shahbaz](https://builder.metamask.io/u/shahbaz)\
**Post date:** [October 25, 2023, 10:07am UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717/4 "2023-10-25T10:07:27Z")

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Hey @johnson

Have you whitelisted your redirectUrl on the Web3Auth Dashboard Project?

 ![](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/4bea15d5fdfd372b2e7fae21263c61fab3da9379.png)

```
  <a href="https://web3auth.io/docs/sdk/pnp/flutter/install#configuration" target="_blank" rel="noopener">web3auth.io</a>

```

### [Installing PnP Flutter SDK | Documentation | Web3Auth](https://web3auth.io/docs/sdk/pnp/flutter/install#configuration)

Installing Web3Auth PnP Flutter SDK | Documentation - Web3Auth

 ![](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/4bea15d5fdfd372b2e7fae21263c61fab3da9379.png)

```
  <a href="https://web3auth.io/docs/sdk/pnp/flutter/install#configuration-1" target="_blank" rel="noopener">web3auth.io</a>

```

### [Installing PnP Flutter SDK | Documentation | Web3Auth](https://web3auth.io/docs/sdk/pnp/flutter/install#configuration-1)

Installing Web3Auth PnP Flutter SDK | Documentation - Web3Auth

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<div class="post-metadata">

**Author:** ![johnson](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@johnson](https://builder.metamask.io/u/johnson)\
**Post date:** [October 25, 2023, 1:08pm UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717/5 "2023-10-25T13:08:27Z")

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Yes. This is not a new project. We have been using web3Auth for over a year. Some of our users get this blank screen. I can’t tell if it is device specific or network specific. But we have received this complain for random users

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<div class="post-metadata">

**Author:** ![shahbaz](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/shahbaz/32/1527_2.png) [@shahbaz](https://builder.metamask.io/u/shahbaz)\
**Post date:** [October 26, 2023, 3:30am UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717/6 "2023-10-26T03:30:10Z")

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Thank you for sharing more details. To better assist you, we need the console logs from this screen. Would you be able to provide them? Additionally, is it possible for us to try your app on our end?

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<div class="post-metadata">

**Author:** ![johnson](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@johnson](https://builder.metamask.io/u/johnson)\
**Post date:** [October 30, 2023, 8:19am UTC](https://builder.metamask.io/t/archive-blank-screen-on-flutter-main-net/1717/7 "2023-10-30T08:19:45Z")

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I can’t reproduce this myself. Like I said, we get this report from some users. You can find the app here [https://play.google.com/store/apps/details?id=com.onboard.wallet](https://play.google.com/store/apps/details?id=com.onboard.wallet)