# \[Archive\] Custom auth tab not loading!

**URL:** <https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181>\
**Category:** Embedded Wallets (Web3Auth)\
**Created:** [January 16, 2023, 4:37am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181 "2023-01-16T04:37:48Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 16, 2023, 4:37am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/1 "2023-01-16T04:37:48Z")

</div>

> **🏛 Archived Content from Web3Auth Community**
> 
> This topic was originally posted by **githubdiscussions** on 1/16/2023.  
> This content has been migrated from our previous community forum to preserve valuable discussions.

* * *

All other tabs opening where i can create project or setings but create verifier page is just blank. Also my app login page is blank too. Login page opens but navigates to black page(beta.openlogin.com). Everything was fine yesterday.

  
   
 Originally posted by: [kishornlstech](https://github.com/kishornlstech)  
   
 Check the discussion at: [https://github.com/orgs/Web3Auth/discussions/1207](https://github.com/orgs/Web3Auth/discussions/1207)

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 16, 2023, 5:06am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/2 "2023-01-16T05:06:01Z")

</div>

Hi, would it be possible to provide us with some additional context? Perhaps some screenshots or a screen recording?

  
   
 Originally posted by: [BboyStatix](https://github.com/BboyStatix)

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 16, 2023, 9:41am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/3 "2023-01-16T09:41:06Z")

</div>

No console logs I don’t have .
…

On Mon, 16 Jan 2023 at 3:10 PM, Naveed Elahi \*\*\*@\*\*\*.\*\*\*\> wrote: Do you also have console logs that you could provide?

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 Originally posted by: [kishornlstech](https://github.com/kishornlstech)

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 16, 2023, 5:08am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/4 "2023-01-16T05:08:58Z")

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Hello Team, PFA......Nothing is loading on dashboard thats reason our Web3Auth in mobile app is not working.

Thanks and regards,  
Kishor

  
…

On Mon, 16 Jan 2023 at 10:36, Naveed Elahi \*\*\*@\*\*\*.\*\*\*\> wrote: Hi, would it be possible to provide us with some additional context? Perhaps some screenshots or a screen recording?

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Reply to this email directly, view it on GitHub  
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 Originally posted by: [kishornlstech](https://github.com/kishornlstech)

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 16, 2023, 5:56am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/5 "2023-01-16T05:56:26Z")

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This web page is not loading that’s issue
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On Mon, 16 Jan 2023 at 10:45 AM, Naveed Elahi \*\*\*@\*\*\*.\*\*\*\> wrote: More information would be helpful so I can debug the issue.

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 Originally posted by: [kishornlstech](https://github.com/kishornlstech)

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 16, 2023, 6:12am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/6 "2023-01-16T06:12:22Z")

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We have uploaded one video for reference
…

On Mon, 16 Jan 2023 at 10:38, kishor Garkal \*\*\*@\*\*\*.\*\*\*\> wrote: Hello Team, PFA......Nothing is loading on dashboard thats reason our Web3Auth in mobile app is not working.

Thanks and regards,  
Kishor

On Mon, 16 Jan 2023 at 10:36, Naveed Elahi _ **@** _.\*\*\*\>  
wrote:

\> Hi, would it be possible to provide us with some additional context?  
\> Perhaps some screenshots or a screen recording?  
\>  
\> —  
\> Reply to this email directly, view it on GitHub  
\> \<[#1207 (comment)](https://github.com/orgs/Web3Auth/discussions/1207#discussioncomment-4693681)\>,  
\> or unsubscribe  
\> \<[https://github.com/notifications/unsubscribe-auth/A4FCIXKUPVV5ELEJYO2NBKDWSTJMJANCNFSM6AAAAAAT4JORGA](https://github.com/notifications/unsubscribe-auth/A4FCIXKUPVV5ELEJYO2NBKDWSTJMJANCNFSM6AAAAAAT4JORGA)\>  
\> .  
\> You are receiving this because you authored the thread.Message ID:  
\> _ **@** _.\*\*\*\>  
\>

  
   
 Originally posted by: [kishornlstech](https://github.com/kishornlstech)

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<div class="post-metadata">

**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 19, 2023, 1:42pm UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/7 "2023-01-19T13:42:20Z")

</div>

It’s working
…

On Thu, 19 Jan 2023 at 10:08 AM, Naveed Elahi \*\*\*@\*\*\*.\*\*\*\> wrote: [@kishornlstech](https://github.com/kishornlstech) \<[https://github.com/kishornlstech](https://github.com/kishornlstech)\> can you try again today to see if the problem has been resolved?

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 Originally posted by: [kishornlstech](https://github.com/kishornlstech)

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 19, 2023, 4:38am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/8 "2023-01-19T04:38:06Z")

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[@kishornlstech](https://github.com/kishornlstech) can you try again today to see if the problem has been resolved?

  
   
 Originally posted by: [BboyStatix](https://github.com/BboyStatix)

---

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**Author:** ![githubdiscussions](https://avatars.discourse-cdn.com/v4/letter/g/13edae/32.png) [@githubdiscussions](https://builder.metamask.io/u/githubdiscussions)\
**Post date:** [January 16, 2023, 5:14am UTC](https://builder.metamask.io/t/archive-custom-auth-tab-not-loading/2181/9 "2023-01-16T05:14:19Z")

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Hello , Not facing any issue on network side it’s not working in 2 different systems.. for me
…

On Mon, 16 Jan 2023 at 10:43 AM, Naveed Elahi \*\*\*@\*\*\*.\*\*\*\> wrote: Are you facing any network errors? The stuff at [https://dashboard.web3auth.io/](https://dashboard.web3auth.io/) seems to be loading just fine for me.

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 Originally posted by: [kishornlstech](https://github.com/kishornlstech)