# \[Archive\] Phone login does not recognize Israeli phone number

**URL:** <https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942>\
**Category:** Embedded Wallets (Web3Auth)\
**Created:** [June 7, 2023, 7:24pm UTC](https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942 "2023-06-07T19:24:19Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jon123](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jon123](https://builder.metamask.io/u/jon123)\
**Post date:** [June 7, 2023, 7:24pm UTC](https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942/1 "2023-06-07T19:24:19Z")

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> **🏛 Archived Content from Web3Auth Community**
> 
> This topic was originally posted by **jon123** on 6/7/2023.  
> This content has been migrated from our previous community forum to preserve valuable discussions.

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Hello

It was working 2 weeks ago. For some reason, now none are recognized. Can you please advise?

Thank you

[![Screen Shot 2023-06-07 at 22.20.33](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/2X/2/2b44bffd688e674cd23743494c040d6f0bdde591.png)
Screen Shot 2023-06-07 at 22.20.33768×1170 50.2 KB
](https://community.web3auth.io/community/community/uploads/default/original/1X/7d5e054021148179fab2a7b8423526c7562c94f3.png "Screen Shot 2023-06-07 at 22.20.33")

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**Author:** ![shahbaz](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/shahbaz/32/1527_2.png) [@shahbaz](https://builder.metamask.io/u/shahbaz)\
**Post date:** [June 8, 2023, 4:49am UTC](https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942/2 "2023-06-08T04:49:12Z")

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Hey @jon123,

Thank you for reporting this issue. I have forwarded your message to the relevant team and will update you on any developments.

In the meantime, could you please provide additional information regarding where the error occurred? Additionally, kindly share your clientId with us to facilitate a closer examination.

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**Author:** ![zhen](https://avatars.discourse-cdn.com/v4/letter/z/a88e57/32.png) [@zhen](https://builder.metamask.io/u/zhen)\
**Post date:** [June 8, 2023, 5:03am UTC](https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942/3 "2023-06-08T05:03:53Z")

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We were facing DDOS from the region and thus its being hit by default ratelimits, we’re working on easing access here

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**Author:** ![jon123](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jon123](https://builder.metamask.io/u/jon123)\
**Post date:** [June 8, 2023, 6:32am UTC](https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942/4 "2023-06-08T06:32:34Z")

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@shahbaz @zhen  
Thank you team for the swift reply. My understanding is every application is currently impacted by this issue and you can re-create easily. Looking forward to resolution and would appreciate an update when things are back to normal and the attack mitigated.  
This issue does not let people access their wallet in the usual way which is critical.

Please update when you can!  
Thanks

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**Author:** ![chai](https://avatars.discourse-cdn.com/v4/letter/c/919ad9/32.png) [@chai](https://builder.metamask.io/u/chai)\
**Post date:** [June 9, 2023, 10:27am UTC](https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942/5 "2023-06-09T10:27:25Z")

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Israel is unblocked now

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**Author:** ![jon123](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jon123](https://builder.metamask.io/u/jon123)\
**Post date:** [June 10, 2023, 8:30pm UTC](https://builder.metamask.io/t/archive-phone-login-does-not-recognize-israeli-phone-number/1942/6 "2023-06-10T20:30:28Z")

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Hello

I am not receiving the OTP code fyi. So there might still be issues…

Thank you

[![Screen Shot 2023-06-10 at 23.29.03](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/2X/3/3fa5d3ee29de794bd46dd98c5537208c43883916.png)
Screen Shot 2023-06-10 at 23.29.03892×838 27.5 KB
](https://community.web3auth.io/community/community/uploads/default/original/1X/8eb7650201bc61f80d64ab561a9cd78220770b91.png "Screen Shot 2023-06-10 at 23.29.03")