# \[Archive\] When after login, why idToken of getUserInfo() is empty since 2023-08-24?

**URL:** <https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822>\
**Category:** Embedded Wallets (Web3Auth)\
**Created:** [August 25, 2023, 7:38am UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822 "2023-08-25T07:38:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![chenglin.han](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@chenglin.han](https://builder.metamask.io/u/chenglin.han)\
**Post date:** [August 25, 2023, 7:38am UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/1 "2023-08-25T07:38:55Z")

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> **🏛 Archived Content from Web3Auth Community**
> 
> This topic was originally posted by **chenglin.han** on 8/25/2023.  
> This content has been migrated from our previous community forum to preserve valuable discussions.

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- Login Method: Email passwordless
- Network: Testnet
- SDK Version: 5.2.0
- Platform:MacOS
- Browser Console Screenshots:  

[![スクリーンショット 2023-08-25 23.36.17](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/2X/2/228588022ca7891264d1ad1f34997db6960bbb76.jpeg)
スクリーンショット 2023-08-25 23.36.171630×1318 123 KB
](https://web3auth.io/community/uploads/default/original/2X/e/ea99f61a4fd26c28a4772a24d9e69f797f732069.jpeg "スクリーンショット 2023-08-25 23.36.17")

**Please provide the Web3Auth initialization and login code snippet below:**

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**Author:** ![vjgee](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vjgee](https://builder.metamask.io/u/vjgee)\
**Post date:** [August 25, 2023, 9:55am UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/2 "2023-08-25T09:55:06Z")

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@chenglin.han Welcome Aboard!

Your issue has been forwarded to our team and we will get back to you with further updates once more information becomes available.

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**Author:** ![chenglin.han](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@chenglin.han](https://builder.metamask.io/u/chenglin.han)\
**Post date:** [August 25, 2023, 10:30am UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/3 "2023-08-25T10:30:14Z")

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@vjgee  
Thank you very much.  
We have a service that we are using testnet as production and would like to resolve the issue as soon as possible if possible.

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**Author:** ![chenglin.han](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@chenglin.han](https://builder.metamask.io/u/chenglin.han)\
**Post date:** [August 26, 2023, 1:18pm UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/4 "2023-08-26T13:18:59Z")

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I would like to have the bug fixed until Monday.

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**Author:** ![chenglin.han](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@chenglin.han](https://builder.metamask.io/u/chenglin.han)\
**Post date:** [August 28, 2023, 5:31am UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/5 "2023-08-28T05:31:08Z")

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@vjgee There seems to be a problem since 8/23, because the service is not available, can solve it today? I would like to explain this to the customer as soon as possible.

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**Author:** ![tomas](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@tomas](https://builder.metamask.io/u/tomas)\
**Post date:** [August 28, 2023, 6:42am UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/6 "2023-08-28T06:42:11Z")

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I had the same issue, was using “@web3auth/base”: “^5.2.0”, for react.  
After updating web3auth libraries to the latest version, it returns the idToken again.

Note, that it seems that the social login url has change (the docs does not seem to be updated).  
It used to be [api.openlogin.com](http://api.openlogin.com/) and now it’s [https://api-auth.web3auth.io](https://api-auth.web3auth.io/)

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**Author:** ![chenglin.han](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@chenglin.han](https://builder.metamask.io/u/chenglin.han)\
**Post date:** [August 28, 2023, 7:40am UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/7 "2023-08-28T07:40:39Z")

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@tomas Thank you for your information.  
I up to latest version, I got idToken too.  
We will consider whether the latest version should be

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**Author:** ![chenglin.han](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@chenglin.han](https://builder.metamask.io/u/chenglin.han)\
**Post date:** [August 29, 2023, 3:33pm UTC](https://builder.metamask.io/t/archive-when-after-login-why-idtoken-of-getuserinfo-is-empty-since-2023-08-24/1822/8 "2023-08-29T15:33:09Z")

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web3auth has been upgraded to version 6.1.7 in my app and is now worked.  
The fix period for web3auth was slow, so it was unavailable for less than a week.