# "Invalid login - something went wrong"

**URL:** <https://builder.metamask.io/t/invalid-login-something-went-wrong/1429>\
**Category:** Embedded Wallets (Web3Auth)\
**Created:** [October 1, 2023, 2:18pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429 "2023-10-01T14:18:10Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![idob](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@idob](https://builder.metamask.io/u/idob)\
**Post date:** [October 1, 2023, 2:18pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/1 "2023-10-01T14:18:10Z")

</div>

> **🏛 Content from Web3Auth Community**
> 
> This topic was originally posted by **idob** on 10/1/2023.  
> This content has been migrated from our previous community forum to preserve valuable discussions.

* * *

every couple of tries to connect with social login - i get this page in the openlogin popup  
and i cant login for a couple of good minutes until its “released”

[![image](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/1166c5b3d5f3d2b631fe1b5c651832735af4ba03.png)
image1200×765 22.8 KB
](https://web3auth.io/community/uploads/default/original/2X/b/b0dde70d603413892a6b309e602309bce94e35d4.png "image")
  
S  

[![image](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/4b0049773bd4d8e4a117b42949e5aee034973c74.png)
image1920×767 65.8 KB
](https://web3auth.io/community/uploads/default/original/2X/f/fe7b7006a3243688af2d893595f2723fc07d25a9.png "image")

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<div class="post-metadata">

**Author:** ![vjgee](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vjgee](https://builder.metamask.io/u/vjgee)\
**Post date:** [October 1, 2023, 6:21pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/2 "2023-10-01T18:21:28Z")

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@idob Thanks for your recent post.

Do you have any Chrome extensions such as Metamask or any other wallet extension which can be interfering. You may disable such extensions. Are you facing this issue in Chrome Incognito mode as well ?

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<div class="post-metadata">

**Author:** ![idob](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@idob](https://builder.metamask.io/u/idob)\
**Post date:** [October 2, 2023, 5:51am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/3 "2023-10-02T05:51:15Z")

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Hey vjgee, yes i do have metamsk and coinbase, but i have them for a long time and this issue started occuring very recently.

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<div class="post-metadata">

**Author:** ![vjgee](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vjgee](https://builder.metamask.io/u/vjgee)\
**Post date:** [October 2, 2023, 5:52am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/4 "2023-10-02T05:52:09Z")

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Can you use Incognito mode to check the behavior as it disable all the extensions? This way we can isolate the issue.

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<div class="post-metadata">

**Author:** ![idob](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@idob](https://builder.metamask.io/u/idob)\
**Post date:** [October 2, 2023, 5:53am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/5 "2023-10-02T05:53:47Z")

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sure, next time it appears ill try also on incognito. ill update you

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**Author:** ![kulikovroman746](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@kulikovroman746](https://builder.metamask.io/u/kulikovroman746)\
**Post date:** [October 3, 2023, 5:16pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/6 "2023-10-03T17:16:28Z")

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Hey vjgee. Same problem. I launched the site in development mode (localhost) - “Invalid login”. I launched the same site, the same browser, the same extensions into production - no errors. Localhost in incognito mode without errors.

[![image](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/cd4ebb552e4f7e79ccd40e4be6f1c22b1be449d6.png)
image1448×694 48.5 KB
](https://web3auth.io/community/uploads/default/original/2X/f/f2eccda4ffe25d14b945d0dd60fcce4d0a2c1fa0.png "image")

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<div class="post-metadata">

**Author:** ![vjgee](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vjgee](https://builder.metamask.io/u/vjgee)\
**Post date:** [October 4, 2023, 2:15am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/7 "2023-10-04T02:15:56Z")

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@kulikovroman746 Please create a new thread if you are facing the issue on your Dapp.

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<div class="post-metadata">

**Author:** ![idob](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@idob](https://builder.metamask.io/u/idob)\
**Post date:** [October 9, 2023, 7:07am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/8 "2023-10-09T07:07:13Z")

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hey, our dev got the issue also on incognito.

[![image](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/f35e1e92214cfdfffd7f9e34449b10f71e310f3e.jpeg)
image855×571 29.5 KB
](https://web3auth.io/community/uploads/default/original/2X/f/f35e1e92214cfdfffd7f9e34449b10f71e310f3e.jpeg "image")
  

[![image](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/cbaa9e890aa04ba5d50cef7a15597f8bf702aa0a.jpeg)
image942×681 45.4 KB
](https://web3auth.io/community/uploads/default/original/2X/c/cbaa9e890aa04ba5d50cef7a15597f8bf702aa0a.jpeg "image")

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<div class="post-metadata">

**Author:** ![idob](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@idob](https://builder.metamask.io/u/idob)\
**Post date:** [October 9, 2023, 11:15am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/9 "2023-10-09T11:15:42Z")

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[![image (10)](https://canada1.discourse-cdn.com/flex011/uploads/metamaskbuilderhub/original/1X/4d0e11871076d09ba61b77ff9cc8c95d46e54ce2.png)
image (10)1725×818 166 KB
](https://web3auth.io/community/uploads/default/original/2X/c/c7a7d19e082530c9c63ef37a6560371e8367c8b6.png "image (10)")

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<div class="post-metadata">

**Author:** ![vjgee](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vjgee](https://builder.metamask.io/u/vjgee)\
**Post date:** [October 9, 2023, 11:27am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/10 "2023-10-09T11:27:49Z")

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@idob Thanks for sharing the logs.

I have forwarded this to our Dev team and will get back as soon as there is an update.

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**Author:** ![roman1](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/roman1/32/271_2.png) [@roman1](https://builder.metamask.io/u/roman1)\
**Post date:** [October 9, 2023, 12:02pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/11 "2023-10-09T12:02:06Z")

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@vjgee  
There are a lot of issues lately that are taking a lot of time to take care of.

We are using your services for onboarding web2 users to our game and we should get a full service that works all the time.

Please fix the current issue and this one:

 ![](https://web3auth.io/community/letter_avatar_proxy/v4/letter/p/3da27b/48.png)[[resolved] infinite loading issue in external wallet options](https://web3auth.io/community/t/resolved-infinite-loading-issue-in-external-wallet-options/5773) [Web - Modal SDK](https://builder.metamask.io/community/c/help-pnp/pnp-modal/7)

> Hello web3auth community members Many people have written in the community about experiencing infinite loading when trying to log in with an external wallet. this issue was due to the bug from wallet connect side, and it is fixed now. please upgrade your web3auth-web version into v7.0.4. 
> 
> Thank you.

I’m available also on Telegrarm @rl1982 and you can contact me.  
Your service is great when it works, fix the issues please!

**Forward this message to your managers**

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<div class="post-metadata">

**Author:** ![maharshi](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/maharshi/32/1525_2.png) [@maharshi](https://builder.metamask.io/u/maharshi)\
**Post date:** [October 9, 2023, 2:03pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/12 "2023-10-09T14:03:21Z")

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Please share your web3auth initialisation snippet along with the chainConfig. Also, the login part (init or initModal, depending on what SDK you use). @idob

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<div class="post-metadata">

**Author:** ![roman1](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/roman1/32/271_2.png) [@roman1](https://builder.metamask.io/u/roman1)\
**Post date:** [October 9, 2023, 2:11pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/13 "2023-10-09T14:11:05Z")

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Hi @maharshi ,  
According to the response from /v3/auth/passwordless/start I’ve found that we missed theme object in the initialization so I’ve added it and now it seems to work.  
Please check the other ticket with infinite loading that we mentioned.

Thanks.

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<div class="post-metadata">

**Author:** ![maharshi](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/maharshi/32/1525_2.png) [@maharshi](https://builder.metamask.io/u/maharshi)\
**Post date:** [October 9, 2023, 2:22pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/14 "2023-10-09T14:22:05Z")

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@roman1 that’s great, and thanks, for letting us know.

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<div class="post-metadata">

**Author:** ![pepper](https://avatars.discourse-cdn.com/v4/letter/p/3da27b/32.png) [@pepper](https://builder.metamask.io/u/pepper)\
**Post date:** [October 9, 2023, 2:46pm UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/15 "2023-10-09T14:46:40Z")

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Hi @roman1  
Still having wallet connect issue after upgrading version to v7.0.4?

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<div class="post-metadata">

**Author:** ![chai](https://avatars.discourse-cdn.com/v4/letter/c/919ad9/32.png) [@chai](https://builder.metamask.io/u/chai)\
**Post date:** [October 10, 2023, 4:31am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/16 "2023-10-10T04:31:06Z")

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Hello, the wallet connect infinite loading issue should be fixed in v7.0.4  
we have multiple clients who confirmed the fix from wallet connect team works.

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<div class="post-metadata">

**Author:** ![maharshi](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/maharshi/32/1525_2.png) [@maharshi](https://builder.metamask.io/u/maharshi)\
**Post date:** [October 10, 2023, 4:33am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/17 "2023-10-10T04:33:00Z")

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Hey @idob,  
Let me know if your issue is resolved.

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<div class="post-metadata">

**Author:** ![idob](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@idob](https://builder.metamask.io/u/idob)\
**Post date:** [October 10, 2023, 5:45am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/18 "2023-10-10T05:45:28Z")

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hey.  
yesterday we already had the 7.0.4 version and its still not working.  
after a couple of tries to connect with the “Wallet Connect” method - you get the infinite loader.  
also, deleting cach \ data \ cookies doesnt fix it.  
and then it doesnt work for a couple of good minutesץ  
in this scenario i tried logging 3 times, then i refreshed the page and got the loader in the next connection.

```
  <a href="https://drive.google.com/file/d/1KTwrmJ1cQlWmHL0WNQQzOhz7FjYZjvwY/view?usp=sharing" target="_blank" rel="noopener nofollow ugc">drive.google.com</a>

```

### [Untitled video - Made with Clipchamp (1).mp4](https://drive.google.com/file/d/1KTwrmJ1cQlWmHL0WNQQzOhz7FjYZjvwY/view?usp=sharing)

Google Drive file.

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<div class="post-metadata">

**Author:** ![idob](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@idob](https://builder.metamask.io/u/idob)\
**Post date:** [October 11, 2023, 5:53am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/19 "2023-10-11T05:53:52Z")

</div>

any updates about this issue? its still occuring

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<div class="post-metadata">

**Author:** ![maharshi](https://yyz1.discourse-cdn.com/flex011/user_avatar/builder.metamask.io/maharshi/32/1525_2.png) [@maharshi](https://builder.metamask.io/u/maharshi)\
**Post date:** [October 11, 2023, 7:40am UTC](https://builder.metamask.io/t/invalid-login-something-went-wrong/1429/20 "2023-10-11T07:40:56Z")

</div>

Hey @idob, could you please share the web3auth initialisation snippet and the config you pass for walletconnect?
