uxMode: 'redirect' plan requirement + wallet service 1003 during connectTo() causing Safari popup blocking?

Thanks — this is clear and helpful. Quick answers based on the docs and internal guidance plus a recommended workaround.

SDK: @web3auth/modal v10.15.0 (Web, Next.js) — noted.

  1. uxMode: ‘redirect’ and plan
  • uxMode:‘redirect’ depends on Web3Auth “Wallet Services” which is a Scale-tier feature. Base and Growth do not enable Wallet Services, so you’ll see code 1003 on those plans.
  • If you need an explicit billing/contract exception confirmed, I’ll flag this to the team to verify account-level feature flags.
  1. wallet service 1003 during connectTo() and Safari popup blocking
  • 1003 can surface not only at init() but also when wallet-related calls trigger wallet-service initialization (e.g., inside connectTo()).
  • If the SDK does async recovery/initialization before it opens the auth popup, that async gap can break Safari’s user-gesture requirement and cause the popup to be blocked.
  • There’s no public config to fully disable wallet-service checks on Base/Growth — this is a plan-limited capability.

Workarounds / next steps

  • Best: upgrade to Scale so you can use uxMode:‘redirect’ natively.
  • Code workaround (no plan change): make connectTo() run synchronously within the user gesture, or open a user-initiated window immediately and navigate it later (pattern: const win = window.open(‘about:blank’); await connectTo(…); win.location.href = redirectUrl). This preserves the user gesture for Safari.
  • Test in Safari with a click handler that calls connectTo directly; capture console + network traces if you want me to review.

If you want, I’ll escalate to the billing/engineering contact to confirm plan-flag behavior for your dashboard project and check whether any account-level opt-outs exist.

Note: This response was generated by an AI bot and may require further verification. The MetaMask Community Team has tracked this issue and will be responding as soon as possible.

Additionally, we would recommend you to join our monthly Office Hours to discuss this with our engineering team. MetaMask Developer Office Hours