# \#web3auth

**URL:** https://builder.metamask.io/tag/web3auth/2.md

[Latest](https://builder.metamask.io/latest.md) · [Categories](https://builder.metamask.io/categories.md) · [Tags](https://builder.metamask.io/tags.md)

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## [Support for Re-initializing MetaMask SDK with the Same Client ID After Email + Password Login](https://builder.metamask.io/t/support-for-re-initializing-metamask-sdk-with-the-same-client-id-after-email-password-login/3559)

<div class="topic-metadata">

**Author:** [@osizdevtm2\_demo](https://builder.metamask.io/u/osizdevtm2_demo)\
**Replies:** 2\
**Last updated:** [September 24, 2026, 1:00pm UTC](https://builder.metamask.io/t/support-for-re-initializing-metamask-sdk-with-the-same-client-id-after-email-password-login/3559 "2026-09-24T13:00:14Z")

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Hi MetaMask Team, We are integrating the MetaMask Embedded Wallet SDK into our MERN application and need clarification regarding the following application flow. Our application has two different stages: 1. Login / Reg…

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## [Phantom Wallet is not working in Chrome but works in Firefox](https://builder.metamask.io/t/phantom-wallet-is-not-working-in-chrome-but-works-in-firefox/3556)

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**Author:** [@osizdevtm2\_demo](https://builder.metamask.io/u/osizdevtm2_demo)\
**Replies:** 7\
**Last updated:** [September 24, 2026, 9:25am UTC](https://builder.metamask.io/t/phantom-wallet-is-not-working-in-chrome-but-works-in-firefox/3556 "2026-09-24T09:25:59Z")

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Hi MetaMask team, We are facing an issue where Phantom Wallet is not working in Chrome, while it works as expected in Firefox. We have also confirmed that the same issue can be reproduced on the official MetaMask devel…

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## [Project closure and data export](https://builder.metamask.io/t/project-closure-and-data-export/3541)

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**Author:** [@rishikhesh](https://builder.metamask.io/u/rishikhesh)\
**Replies:** 7\
**Last updated:** [September 18, 2026, 12:18pm UTC](https://builder.metamask.io/t/project-closure-and-data-export/3541 "2026-09-18T12:18:10Z")

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As we are trying to close our project and shutdown our wallet that was using embedded wallets, is there a possible way for us to get the analytics data on the users and also is there a way for users to access their walle…

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## [URGENT – Facebook login returning "Application not found" (Cyan network)](https://builder.metamask.io/t/urgent-facebook-login-returning-application-not-found-cyan-network/3401)

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**Author:** [@Arnohoho](https://builder.metamask.io/u/Arnohoho)\
**Replies:** 14\
**Last updated:** [September 1, 2026, 12:01pm UTC](https://builder.metamask.io/t/urgent-facebook-login-returning-application-not-found-cyan-network/3401 "2026-09-01T12:01:39Z")

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Hello, We are experiencing a production outage on Facebook login. It was working correctly until recently, and no changes were made on our side. Issue: Users signing in with Facebook receive an “Application not found”…

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## [Widget does not display custom tokens](https://builder.metamask.io/t/widget-does-not-display-custom-tokens/3476)

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**Author:** [@William\_G\_Wydler](https://builder.metamask.io/u/William_G_Wydler)\
**Replies:** 1\
**Last updated:** [August 21, 2026, 7:14am UTC](https://builder.metamask.io/t/widget-does-not-display-custom-tokens/3476 "2026-08-21T07:14:50Z")

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Describe your issue or question: Why does the MetaMask Embedded Wallet Send interface expose only the native network asset (BNB on BSC, ETH on Ethereum, AVAX on Avalanche) and not ERC-20/BEP-20 assets held by the EIP-4…

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## [The embedded wallet/transfer widget recognizes only BNB](https://builder.metamask.io/t/the-embedded-wallet-transfer-widget-recognizes-only-bnb/3475)

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**Author:** [@William\_G\_Wydler](https://builder.metamask.io/u/William_G_Wydler)\
**Replies:** 1\
**Last updated:** [August 21, 2026, 7:13am UTC](https://builder.metamask.io/t/the-embedded-wallet-transfer-widget-recognizes-only-bnb/3475 "2026-08-21T07:13:04Z")

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The embedded wallet/transfer widget recognizes BNB but does not expose the user’s other BNB Chain tokens—particularly USDT—even though the BitHouse dashboard correctly recognizes those holdings.

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## [Urgent Support Required: web3auth Account Suspended Due to Payment Issue – Users Unable to Log In |](https://builder.metamask.io/t/urgent-support-required-web3auth-account-suspended-due-to-payment-issue-users-unable-to-log-in/3447)

<div class="topic-metadata">

**Author:** [@Abhas\_Kumar](https://builder.metamask.io/u/Abhas_Kumar)\
**Replies:** 11\
**Last updated:** [August 8, 2026, 10:54am UTC](https://builder.metamask.io/t/urgent-support-required-web3auth-account-suspended-due-to-payment-issue-users-unable-to-log-in/3447 "2026-08-08T10:54:29Z")

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Dear Web3Auth Support Team, We are facing a critical issue with our Web3Auth account setup and would appreciate your urgent assistance in resolving it. To avoid any confusion, we have explained the complete scenario bel…

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## [Hello i need help pls. Kann jemand deutsch oder russisch?](https://builder.metamask.io/t/hello-i-need-help-pls-kann-jemand-deutsch-oder-russisch/3448)

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**Author:** [@Andreee](https://builder.metamask.io/u/Andreee)\
**Replies:** 1\
**Last updated:** [August 6, 2026, 2:15pm UTC](https://builder.metamask.io/t/hello-i-need-help-pls-kann-jemand-deutsch-oder-russisch/3448 "2026-08-06T14:15:53Z")

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Integration details: What are you building and where are you integrating Smart Accounts? Describe problem/question: What is the specific issue or question? Code snippets: Copy relevant code and config. Exact e…

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## [Hosted email OTP accepted but not delivered for custom-domain recipients](https://builder.metamask.io/t/hosted-email-otp-accepted-but-not-delivered-for-custom-domain-recipients/3399)

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**Author:** [@Derek\_Smith](https://builder.metamask.io/u/Derek_Smith)\
**Replies:** 4\
**Last updated:** [July 30, 2026, 6:05am UTC](https://builder.metamask.io/t/hosted-email-otp-accepted-but-not-delivered-for-custom-domain-recipients/3399 "2026-07-30T06:05:49Z")

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We are seeing a hosted email OTP delivery failure and would appreciate a delivery-log review. Setup: React + Vite web application @web3auth/auth 11.8.2 sapphire\_mainnet Hosted/default Email Passwordless OTP using the …

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## [Embedded wallet (Web3Auth) login does not work with wildcard subdomains whitelisted even though it says they should work in the docs](https://builder.metamask.io/t/embedded-wallet-web3auth-login-does-not-work-with-wildcard-subdomains-whitelisted-even-though-it-says-they-should-work-in-the-docs/3388)

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**Author:** [@UniqueDivine](https://builder.metamask.io/u/UniqueDivine)\
**Replies:** 7\
**Last updated:** [July 15, 2026, 3:58pm UTC](https://builder.metamask.io/t/embedded-wallet-web3auth-login-does-not-work-with-wildcard-subdomains-whitelisted-even-though-it-says-they-should-work-in-the-docs/3388 "2026-07-15T15:58:48Z")

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Platform or framework: React, iOS, Android - Affects all devices, as it pertains to domains whitelisting behavior. Which Web3Auth/ Embedded Wallet SDK (SDK Name and version) are you using? Only dependency is @web3auth/b…

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## [Growth plan feature-access fails with MFA settings error even though is\_mfa\_settings=false](https://builder.metamask.io/t/growth-plan-feature-access-fails-with-mfa-settings-error-even-though-is-mfa-settings-false/3349)

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**Author:** [@revagee](https://builder.metamask.io/u/revagee)\
**Replies:** 8\
**Last updated:** [July 9, 2026, 6:28am UTC](https://builder.metamask.io/t/growth-plan-feature-access-fails-with-mfa-settings-error-even-though-is-mfa-settings-false/3349 "2026-07-09T06:28:50Z")

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Describe your issue or question: Web3Auth / MetaMask Embedded Wallets feature-access request fails on the Growth plan with an MFA settings subscription error, even though MFA settings are not used anywhere in our code. …

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## [Authentication code not receiving](https://builder.metamask.io/t/authentication-code-not-receiving/3298)

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**Author:** [@Shakeel\_Ali](https://builder.metamask.io/u/Shakeel_Ali)\
**Replies:** 13\
**Last updated:** [July 1, 2026, 7:03pm UTC](https://builder.metamask.io/t/authentication-code-not-receiving/3298 "2026-07-01T19:03:49Z")

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Hello, I’m having trouble receiving my email verification code when using Cypher wallet. I’ve checked my spam folder and confirmed my email address is correct, but the code still hasn’t arrived. Could you please help me …

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## [OTP SMS Delivery Failure](https://builder.metamask.io/t/otp-sms-delivery-failure/3329)

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**Author:** [@Jiwon\_Seo](https://builder.metamask.io/u/Jiwon_Seo)\
**Replies:** 2\
**Last updated:** [July 1, 2026, 12:34pm UTC](https://builder.metamask.io/t/otp-sms-delivery-failure/3329 "2026-07-01T12:34:28Z")

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We have encountered a critical issue regarding our user authentication process and need your urgent assistance. Currently, all of our users are failing to receive the OTP SMS sent via Web3Auth during the login process. U…

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## [Can't access to my account](https://builder.metamask.io/t/cant-access-to-my-account/3312)

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**Author:** [@Bitcoin\_RD](https://builder.metamask.io/u/Bitcoin_RD)\
**Replies:** 13\
**Last updated:** [June 29, 2026, 1:32pm UTC](https://builder.metamask.io/t/cant-access-to-my-account/3312 "2026-06-29T13:32:24Z")

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Hello. I’m trying to login into my account https://developer.metamask.io/login i put my email, then i get the otp, i put the otp on the website and it dosnt login, it take me back here https://developer.metamask.io/lo…

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## [Localhost working on sapphire\_mainnet, should it?](https://builder.metamask.io/t/localhost-working-on-sapphire-mainnet-should-it/3318)

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**Author:** [@Caspar](https://builder.metamask.io/u/Caspar)\
**Replies:** 3\
**Last updated:** [June 25, 2026, 1:59pm UTC](https://builder.metamask.io/t/localhost-working-on-sapphire-mainnet-should-it/3318 "2026-06-25T13:59:42Z")

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Hi, we’re using the Web3Auth Unity SDK (v7.0.2) and I’m trying to understand the expected behaviour around localhost and the allowlist on mainnet. Our setup is a Unity WebGL build running on sapphire\_mainnet. The projec…

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## [Aggregate verifier returns 403 on feature-access — needs provisioning](https://builder.metamask.io/t/aggregate-verifier-returns-403-on-feature-access-needs-provisioning/3181)

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**Author:** [@boi](https://builder.metamask.io/u/boi)\
**Replies:** 15\
**Last updated:** [June 16, 2026, 2:15pm UTC](https://builder.metamask.io/t/aggregate-verifier-returns-403-on-feature-access-needs-provisioning/3181 "2026-06-16T14:15:38Z")

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Hi MetaMask / Web3Auth team, We have an aggregate verifier that is recognized in the dashboard but returns 403 Forbidden at runtime from the signer-service feature-access endpoint. Our standalone custom verifier on the …

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## [Wallet address changed after Google account upgraded to Google Workspace (Fiat24 integration)](https://builder.metamask.io/t/wallet-address-changed-after-google-account-upgraded-to-google-workspace-fiat24-integration/3175)

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**Author:** [@Magi\_WD](https://builder.metamask.io/u/Magi_WD)\
**Replies:** 2\
**Last updated:** [June 8, 2026, 9:07am UTC](https://builder.metamask.io/t/wallet-address-changed-after-google-account-upgraded-to-google-workspace-fiat24-integration/3175 "2026-06-08T09:07:06Z")

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Hi Web3Auth Team, I am facing a critical issue regarding wallet derivation. I previously used my personal Google account to log into Fiat24 (a dApp integrated with Web3Auth). Recently, I upgraded this Google account to…

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## [Social login on our product started failing suddenly](https://builder.metamask.io/t/social-login-on-our-product-started-failing-suddenly/3249)

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**Author:** [@Husien\_Vora](https://builder.metamask.io/u/Husien_Vora)\
**Replies:** 4\
**Last updated:** [June 5, 2026, 10:02am UTC](https://builder.metamask.io/t/social-login-on-our-product-started-failing-suddenly/3249 "2026-06-05T10:02:42Z")

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Describe your issue or question: Which platform or framework are you using (e.g., React, Vue, Android, iOS, Unity, Node, etc.)? - Next.js Which Web3Auth/ Embedded Wallet SDK (SDK Name and version) are you using? …

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## [Auth/verify fails: signatures\[0\] must be ≤ 500 characters (account abstraction)](https://builder.metamask.io/t/auth-verify-fails-signatures-0-must-be-500-characters-account-abstraction/3072)

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**Author:** [@Aussie](https://builder.metamask.io/u/Aussie)\
**Replies:** 8\
**Last updated:** [June 4, 2026, 9:39am UTC](https://builder.metamask.io/t/auth-verify-fails-signatures-0-must-be-500-characters-account-abstraction/3072 "2026-06-04T09:39:22Z")

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Embedded Wallets / Web3Auth was working fine for us, but starting today every login hits the wallet auth/verify call and returns validation errors like: "signatures\[0\]" length must be less than or equal to 500 character…

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## [How to display custom ERC-20 tokens on a custom chain (Kaia Mainnet) in Wallet Services UI?](https://builder.metamask.io/t/how-to-display-custom-erc-20-tokens-on-a-custom-chain-kaia-mainnet-in-wallet-services-ui/3155)

<div class="topic-metadata">

**Author:** [@jnskjn](https://builder.metamask.io/u/jnskjn)\
**Replies:** 2\
**Last updated:** [May 27, 2026, 6:49am UTC](https://builder.metamask.io/t/how-to-display-custom-erc-20-tokens-on-a-custom-chain-kaia-mainnet-in-wallet-services-ui/3155 "2026-05-27T06:49:10Z")

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Hello, We’re using @web3auth/modal v10. We’ve enabled Kaia Mainnet in the dashboard’s Chains & Networks section, and the network appears correctly in the Embedded Wallet UI. The native KAIA token is shown. However, w…

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## [Integrating Offramp/Onramp with a widget in-app that accommodates local payment methods](https://builder.metamask.io/t/integrating-offramp-onramp-with-a-widget-in-app-that-accommodates-local-payment-methods/3161)

<div class="topic-metadata">

**Author:** [@Prhyme\_Manuel](https://builder.metamask.io/u/Prhyme_Manuel)\
**Replies:** 0\
**Last updated:** [May 27, 2026, 4:40am UTC](https://builder.metamask.io/t/integrating-offramp-onramp-with-a-widget-in-app-that-accommodates-local-payment-methods/3161 "2026-05-27T04:40:48Z")

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Is it possible to integrate a feature that allows developers to build an in app widget that extends the convenience of fiat-crypto exchanges with local payment methods that might not necessarily be globally popular, as a…

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## [Users not receiving OTP code for email verfication on web3auth](https://builder.metamask.io/t/users-not-receiving-otp-code-for-email-verfication-on-web3auth/3141)

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**Author:** [@Oshioke\_Salaki](https://builder.metamask.io/u/Oshioke_Salaki)\
**Replies:** 7\
**Last updated:** [May 19, 2026, 2:27am UTC](https://builder.metamask.io/t/users-not-receiving-otp-code-for-email-verfication-on-web3auth/3141 "2026-05-19T02:27:58Z")

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When users try to log into my app Focus Pet. they don’t get the email for their verification code. app.focus-pet.xyz

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## [Flutter SDK for embedded wallet](https://builder.metamask.io/t/flutter-sdk-for-embedded-wallet/2984)

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**Author:** [@ctrle](https://builder.metamask.io/u/ctrle)\
**Replies:** 19\
**Last updated:** [May 19, 2026, 2:17am UTC](https://builder.metamask.io/t/flutter-sdk-for-embedded-wallet/2984 "2026-05-19T02:17:46Z")

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Hi there, everyone! I’m debugging MetaMask Embedded Wallets on Flutter Android and I’m hitting a session recovery issue after a successful Email Passwordless redirect. Working so far: 1-project on sapphire\_devnet 2-E…

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## [Impact of downgrading from Scale to Growth on no-modal v10 (custom wallet UI, no Wallet Services UI widgets needed)](https://builder.metamask.io/t/impact-of-downgrading-from-scale-to-growth-on-no-modal-v10-custom-wallet-ui-no-wallet-services-ui-widgets-needed/3123)

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**Author:** [@user3](https://builder.metamask.io/u/user3)\
**Replies:** 5\
**Last updated:** [May 8, 2026, 6:15am UTC](https://builder.metamask.io/t/impact-of-downgrading-from-scale-to-growth-on-no-modal-v10-custom-wallet-ui-no-wallet-services-ui-widgets-needed/3123 "2026-05-08T06:15:12Z")

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Hi Web3Auth team, We are using @web3auth/no-modal v10.10.0 in production on the Scale plan and are planning to downgrade to the Growth plan due to internal cost optimization. Before we change the plan in the dashboard, …

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## [Support Topic — Exported private key generates a different Ethereum address than eth\_accounts (Sapphire MPC)](https://builder.metamask.io/t/support-topic-exported-private-key-generates-a-different-ethereum-address-than-eth-accounts-sapphire-mpc/3093)

<div class="topic-metadata">

**Author:** [@Vinicius\_Gouveia](https://builder.metamask.io/u/Vinicius_Gouveia)\
**Replies:** 2\
**Last updated:** [April 23, 2026, 7:10am UTC](https://builder.metamask.io/t/support-topic-exported-private-key-generates-a-different-ethereum-address-than-eth-accounts-sapphire-mpc/3093 "2026-04-23T07:10:07Z")

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Describe your issue or question: When I export the private key via the Web3Auth modal’s built-in “Export Private Key” screen and import it into MetaMask (“Import Account → Private Key”), MetaMask derives a completely di…

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## [Sudden Error 1003](https://builder.metamask.io/t/sudden-error-1003/3070)

<div class="topic-metadata">

**Author:** [@szilagyi84](https://builder.metamask.io/u/szilagyi84)\
**Replies:** 7\
**Last updated:** [April 13, 2026, 9:58am UTC](https://builder.metamask.io/t/sudden-error-1003/3070 "2026-04-13T09:58:22Z")

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Hello Everyone! Unfortunately a sudden error happened on one of our WEB applications that uses web3auth. The error is simple, in the web application we can no longer log in. The error states: “code”: 1003,“error”: “T…

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## [Web3auth v10 breaks MFA setup on v9](https://builder.metamask.io/t/web3auth-v10-breaks-mfa-setup-on-v9/2971)

<div class="topic-metadata">

**Author:** [@jeanbenoit](https://builder.metamask.io/u/jeanbenoit)\
**Replies:** 11\
**Last updated:** [April 13, 2026, 7:48am UTC](https://builder.metamask.io/t/web3auth-v10-breaks-mfa-setup-on-v9/2971 "2026-04-13T07:48:34Z")

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Hi, There is a problem of MFA when upgrading from web3auth v9 to web3auth v10. In v9 we was using custom provider for social logins: discord, google, X and facebook. We recently switched to web3auth v10 and now our us…

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## [Topic Title: Best practices for adding a custom network + token (Efikcoin Eternal) to MetaMask automatically from a dApp](https://builder.metamask.io/t/topic-title-best-practices-for-adding-a-custom-network-token-efikcoin-eternal-to-metamask-automatically-from-a-dapp/3051)

<div class="topic-metadata">

**Author:** [@Efikcoin\_Eternal](https://builder.metamask.io/u/Efikcoin_Eternal)\
**Replies:** 0\
**Last updated:** [April 5, 2026, 7:00am UTC](https://builder.metamask.io/t/topic-title-best-practices-for-adding-a-custom-network-token-efikcoin-eternal-to-metamask-automatically-from-a-dapp/3051 "2026-04-05T07:00:17Z")

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Integration details: What are you building and where are you integrating Smart Accounts? Describe problem/question: What is the specific issue or question? Code snippets: Copy relevant code and config. Exact e…

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## [SIWW MetaMask login fails with "Invalid request origin" on devnet localhost despite allowlisted domain](https://builder.metamask.io/t/siww-metamask-login-fails-with-invalid-request-origin-on-devnet-localhost-despite-allowlisted-domain/3029)

<div class="topic-metadata">

**Author:** [@angeloaad](https://builder.metamask.io/u/angeloaad)\
**Replies:** 6\
**Last updated:** [April 4, 2026, 7:43pm UTC](https://builder.metamask.io/t/siww-metamask-login-fails-with-invalid-request-origin-on-devnet-localhost-despite-allowlisted-domain/3029 "2026-04-04T19:43:51Z")

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Describe your issue or question: We are experiencing a sudden authentication failure on our development environment. Our MetaMask wallet login flow (SIWW - Sign In With Wallet) was working reliably for 4 months, but sta…

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## [Connect() auto-reconnects to previously cached provider — iframe session persists after logout (Modal SDK v10)](https://builder.metamask.io/t/connect-auto-reconnects-to-previously-cached-provider-iframe-session-persists-after-logout-modal-sdk-v10/3007)

<div class="topic-metadata">

**Author:** [@Daveed1](https://builder.metamask.io/u/Daveed1)\
**Replies:** 5\
**Last updated:** [March 25, 2026, 6:35am UTC](https://builder.metamask.io/t/connect-auto-reconnects-to-previously-cached-provider-iframe-session-persists-after-logout-modal-sdk-v10/3007 "2026-03-25T06:35:20Z")

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\## Environment - \`@web3auth/modal\` v10.13.1 (UMD via unpkg) - \`web3AuthNetwork\`: \`sapphire\_devnet\` - Browser: Chrome (latest) - Platform: Web (vanilla JS, no React) ## Problem After a user logs in with one provider…

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