[Archive] Error Something went wrong when login on popup

Embedded Wallets (Web3Auth)
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:classical_building: Archived Content from Web3Auth Community

This topic was originally posted by thienphuoc.huynh on 9/14/2024.
This content has been migrated from our previous community forum to preserve valuable discussions.

HI,
Before everything is OK but this morning today I could not login because stuck at popup authen wweb3auth.

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Pls help me check this error asap ?

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Hi Elohim,

Thank you for reaching out and providing the details.

From your message, I understand that you’re encountering an error during the Web3Auth login popup. Here’s a summary of your issue for clarity:

  • SDK Details: PnP Web SDK
  • Issue: Error during login on popup: “Something went wrong”
  • Details: The implementation worked previously but is now experiencing issues when attempting to log in. The login gets stuck at the popup screen.

To help the support team diagnose the issue faster, could you please share the following additional details:

  1. Web3Auth Initialization & Login Code Snippets: This will help in identifying any potential issues in the initialization or login process.
  2. Browser Console Screenshots: To check if there are any error messages or logs which might indicate the root cause.
  3. Are you using any custom authentication provider? If so, please provide details like the Verifier Name, Method of Login, JWKS Endpoint, and a sample idToken (JWT).

The provided images also contain valuable information, and the team will review those.

This response was generated by the Web3Auth Bot. A person from the Web3Auth team will review and address your query shortly.

Thank you for your patience!

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I update my code snippets

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error console popup

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Looks like your whitelist is failing. Have you whitelisted the same domain you are accessing your application in the dashboard?