[Archive] Unable to login using Web3 email social login

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This topic was originally posted by mkrana173 on 8/24/2023.
This content has been migrated from our previous community forum to preserve valuable discussions.


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We are not able to login using web3auth, it says something went wrong,
we are using testnet version.

Hi Mohit,
Can you please share the initialisation snippet along with the chainConfig from your code?

But the same thing was working for me before,

Here’s the config and initialization

Screenshot 2023-08-24 at 4.09.28 PM
Screenshot 2023-08-24 at 4.09.28 PM1574×662 77 KB

snippet.

Here is the chain config
{
chainNamespace: CHAIN_NAMESPACES.EIP155,
chainId: ‘0x13881’,
rpcTarget: ‘https://rpc-mumbai.maticvigil.com’,
blockExplorer: ‘https://mumbai.polygonscan.com/’,
tickerName: ‘matic-mumbai’,
displayName: ‘Mumbai’,
ticker: ‘MATIC’,
},

This is happening for a specific email id.

can you help me with that.

Have you been trying to use email passwordless for login or signing in with Google? @mkrana173

Hey @mkrana173, are you still facing this issue? I would be glad you assist you more with this if need be.