"Invalid login - something went wrong"

:classical_building: Content from Web3Auth Community

This topic was originally posted by idob on 10/1/2023.
This content has been migrated from our previous community forum to preserve valuable discussions.


every couple of tries to connect with social login - i get this page in the openlogin popup
and i cant login for a couple of good minutes until its “released”

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@idob Thanks for your recent post.

Do you have any Chrome extensions such as Metamask or any other wallet extension which can be interfering. You may disable such extensions. Are you facing this issue in Chrome Incognito mode as well ?

Hey vjgee, yes i do have metamsk and coinbase, but i have them for a long time and this issue started occuring very recently.

Can you use Incognito mode to check the behavior as it disable all the extensions? This way we can isolate the issue.

sure, next time it appears ill try also on incognito. ill update you

Hey vjgee. Same problem. I launched the site in development mode (localhost) - “Invalid login”. I launched the same site, the same browser, the same extensions into production - no errors. Localhost in incognito mode without errors.

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@kulikovroman746 Please create a new thread if you are facing the issue on your Dapp.

hey, our dev got the issue also on incognito.

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@idob Thanks for sharing the logs.

I have forwarded this to our Dev team and will get back as soon as there is an update.

@vjgee
There are a lot of issues lately that are taking a lot of time to take care of.

We are using your services for onboarding web2 users to our game and we should get a full service that works all the time.

Please fix the current issue and this one:

I’m available also on Telegrarm @rl1982 and you can contact me.
Your service is great when it works, fix the issues please!

Forward this message to your managers

Please share your web3auth initialisation snippet along with the chainConfig. Also, the login part (init or initModal, depending on what SDK you use). @idob

Hi @maharshi ,
According to the response from /v3/auth/passwordless/start I’ve found that we missed theme object in the initialization so I’ve added it and now it seems to work.
Please check the other ticket with infinite loading that we mentioned.

Thanks.

@roman1 that’s great, and thanks, for letting us know.

Hi @roman1
Still having wallet connect issue after upgrading version to v7.0.4?

Hello, the wallet connect infinite loading issue should be fixed in v7.0.4
we have multiple clients who confirmed the fix from wallet connect team works.

Hey @idob,
Let me know if your issue is resolved.

hey.
yesterday we already had the 7.0.4 version and its still not working.
after a couple of tries to connect with the “Wallet Connect” method - you get the infinite loader.
also, deleting cach \ data \ cookies doesnt fix it.
and then it doesnt work for a couple of good minutesץ
in this scenario i tried logging 3 times, then i refreshed the page and got the loader in the next connection.

any updates about this issue? its still occuring

Hey @idob, could you please share the web3auth initialisation snippet and the config you pass for walletconnect?