Not able to login to my account with MFA

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This topic was originally posted by pury on 10/20/2023.
This content has been migrated from our previous community forum to preserve valuable discussions.


Hi! I’m not able to login to my account with MFA.

In my verified device I have full access to app.openlogin.com. However, when I try to login with another device, no option work. I simply cannot access my account in another device. Let me list all the ways I’ve tried:

  • Device authorization: I go to app.openlogin.com, I authorize the request (see pic) but nothing happens in the new device. Just an error below saying that there was an sharing error.
  • Backup share: I’ve deleted the previous backup share and issued a new one. But none work. It always says that couldn’t verify my share.
  • Password: I’ve typed the password I registered by it simply doesn’t work.

Guys, if me that is one of my project’s dev, can’t log-in. Imagine one of our users.

HELP!

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@pury When you paste the phrase , share the console logs at the point when you click on the Confirm button

Please go through this article as well to ensure the Type of login matches with the backup phrase:

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Hey @pury
Now you will get mails for Portuguese as well. Please check and let me know.