The Web3Auth Embedded Wallets service is back online, with some restrictions described below. Thank you for your patience over the past few days. We know the outage disrupted your apps and your users, and we’re sorry for the disruption.Current status
- Logins and wallet access have resumed for existing users on all current SDKs and networks.
- If you’re on Sapphire Mainnet with our latest SDKs, existing and new users can log in with no changes needed.
- Our investigation into the recent security incident is ongoing. We’ve reached out directly to the teams that were affected, and our security team continues to monitor all integrations closely.
- We will be releasing a comprehensive report once our investigations are completed.
What’s still paused (precautionary)
- New user logins on legacy networks (Legacy Mainnet, Aqua, Celeste, Cyan). Existing users can still log in. We expect to re-enable new user onboarding by November 23, 2026.
- Creating new custom connections on the dashboard.
Legacy SDKs are deprecated
These versions have reached end of support and can no longer log in to the Web3Auth Network:
| Platform | Deprecated | Upgrade to |
|---|---|---|
| Web (React, Vue, JS) | v9 | v11 |
| React Native | v8 | v10 |
| Android | v9 | v10 |
| iOS | v11 | v12 |
| Flutter | v6 | v7 |
| Unity | v6 | v7 |
Full details: Deprecation notice
What this means for your integration
| Your SDK | New user onboarding | Existing user login | Can onboard new users after Nov 23 |
|---|---|---|---|
| Latest SDKs on Sapphire | Working | Working | — |
| Web3Auth v10 or v11 (PnP / Modal) on legacy networks | Paused until Nov 23 | Working | Yes |
| CustomAuth SDK / tKey SDK | Paused until Nov 23 | Working | Yes* |
| Single Factor Auth (legacy networks) | Paused until Nov 23 | Working | No |
| Deprecated SDK versions (see table above) | Not working | Not working | — |
*On CustomAuth SDK or tKey SDK, pass useDKG=false in your configuration for new user logins to work.
If you’re on a deprecated version, upgrading is the only way to bring your existing users back, and the only way to onboard new users once the pause lifts. Start with the guide for your platform: Embedded Wallets Migration Guides
Need help?
Reply here or open a topic in the Embedded Wallets category with your SDK name and version, platform, network and client ID. Our team is monitoring the forum and will respond. Please only trust updates from @Web3Auth on X,this forum and web3auth.io.