Archived Content from Web3Auth Community
This topic was originally posted by johnson on 10/24/2023.
This content has been migrated from our previous community forum to preserve valuable discussions.
Some users get blank screen
@johnson Welcome Aboard!
Which environment have you setup your project on Sapphire, Cyan, etc.?
Still using the legacy mainnet.
Hey @johnson
Have you whitelisted your redirectUrl on the Web3Auth Dashboard Project?
Yes. This is not a new project. We have been using web3Auth for over a year. Some of our users get this blank screen. I can’t tell if it is device specific or network specific. But we have received this complain for random users
Thank you for sharing more details. To better assist you, we need the console logs from this screen. Would you be able to provide them? Additionally, is it possible for us to try your app on our end?
I can’t reproduce this myself. Like I said, we get this report from some users. You can find the app here https://play.google.com/store/apps/details?id=com.onboard.wallet
